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Results for "customer success management"
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Databases, Web Services, Restful API, Interactive Data Visualization, Programming Principles, Data Cleansing, Data Structures, Data Collection, Computer Programming, Python Programming, Data Manipulation, Development Environment, Computational Thinking
Skills you'll gain: SQL, Web Scraping, Data Transformation, Extract, Transform, Load, Data Architecture, Jupyter, Data Pipelines, Big Data, Data Warehousing, Data Governance, Relational Databases, Data Storage Technologies, Apache Hadoop, Databases, Data Manipulation, Stored Procedure, Database Management, Database Design, Automation, Python Programming
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Sales Training, Inside Sales, Business Strategy, Outside Sales, Customer Relationship Management, Recruitment
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
- Status: Free
University of London
Skills you'll gain: Organizational Change, Coordinating, Leadership and Management, Business Management, People Management, Organizational Structure, Business Transformation, Professional Development, Leadership, Personal Development
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Productivity Software, Data Entry, Data Validation, Process Analysis, Organizational Skills
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Marketing Channel, Lead Generation, Web Analytics
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Strategic Communication
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Process Improvement, Project Controls, Team Leadership, Quality Monitoring, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Meeting Facilitation, Communication
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
In summary, here are 10 of our most popular customer success management courses
- Python for Everybody:Â University of Michigan
- Data Engineering Foundations:Â IBM
- Call Center Customer Service:Â CVS Health
- Digital Product Management: Modern Fundamentals:Â University of Virginia
- Account Management & Sales Force Design:Â West Virginia University
- Fundamentals of Management:Â University of California, Irvine
- Managing the Company of the Future:Â University of London
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Attract and Engage Customers with Digital Marketing:Â Google
- Project Planning: Putting It All Together:Â Google