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Results for "customer success management"
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Sales Training, Inside Sales, Business Strategy, Outside Sales, Customer Relationship Management, Recruitment
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Productivity Software, Data Entry, Data Validation, Process Analysis, Organizational Skills
- Status: Free
University of London
Skills you'll gain: Organizational Change, Coordinating, Leadership and Management, Business Management, People Management, Organizational Structure, Business Transformation, Professional Development, Leadership, Personal Development
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Strategic Communication
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Process Improvement, Project Controls, Team Leadership, Quality Monitoring, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Meeting Facilitation, Communication
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation, Customer Engagement
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Corporate Strategy, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Business Ethics, Team Management, Change Management, Organizational Effectiveness, Decision Making, Teamwork, Strategic Thinking, Team Leadership, Mergers & Acquisitions
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
Skills you'll gain: Project Management, Milestones (Project Management), Project Closure, Data Storytelling, Requirements Analysis, Project Scoping, Stakeholder Management, Project Planning, Project Documentation, Quality Management, Interviewing Skills, Communication
In summary, here are 10 of our most popular customer success management courses
- Digital Product Management: Modern Fundamentals:Â University of Virginia
- Account Management & Sales Force Design:Â West Virginia University
- Fundamentals of Management:Â University of California, Irvine
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Managing the Company of the Future:Â University of London
- Project Planning: Putting It All Together:Â Google
- Project Execution: Running the Project:Â Google
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Introduction to Marketing:Â University of Pennsylvania
- Strategic Leadership and Management:Â University of Illinois Urbana-Champaign