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Results for "call center experience"
- Status: Free
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration
- Status: Free
Duke University
Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Market, Financial Analysis, Economics, Probability & Statistics, Risk Analysis
Skills you'll gain: New Product Development, Product Management, Agile Software Development, Product Development, Product Lifecycle Management, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management, Product Strategy
- Status: Free
Duke University
Skills you'll gain: Respiration, Anatomy, Vital Signs, Life Sciences, General Medicine, Augmented and Virtual Reality (AR/VR)
Stanford University
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Bioinformatics, Theoretical Computer Science, Computational Thinking, Network Analysis, Network Routing, Mathematical Theory & Analysis, Analysis, Probability, Design Strategies, Computer Science
University of Washington
Skills you'll gain: Regression Analysis, Applied Machine Learning, Feature Engineering, Machine Learning, Unsupervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Classification And Regression Tree (CART), Supervised Learning, Bayesian Statistics, Statistical Modeling, Deep Learning, Data Mining, Computer Vision, Statistical Machine Learning, Text Mining, Machine Learning Algorithms, Big Data, Statistical Inference, Dimensionality Reduction
Columbia University
Skills you'll gain: International Finance, Derivatives, Financial Systems, Balance Sheet, Financial Market, Payment Systems, Banking, Capital Markets, Financial Trading, Economics, Market Liquidity, Financial Regulation, Finance, Credit Risk
- Status: Free
University of London
Skills you'll gain: Peer Review, Research, Research Methodologies, Research Design, Timelines, Writing, Data Collection, Ethical Standards And Conduct
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation, Customer Engagement
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Intuit
Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting, Accounting Records, Balance Sheet, Income Statement, General Ledger, Ethical Standards And Conduct, Generally Accepted Accounting Principles (GAAP), Cash Flows, Journals
Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Business Transformation, Applied Machine Learning, Hybrid Cloud Computing, Image Analysis, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Containerization, Multi-Cloud, Machine Learning, Software As A Service, Technology Strategies, Machine Learning Methods
In summary, here are 10 of our most popular call center experience courses
- Agile with Atlassian Jira:Â Atlassian
- Behavioral Finance:Â Duke University
- IBM Product Manager:Â IBM
- Introductory Human Physiology:Â Duke University
- Algorithms:Â Stanford University
- Machine Learning:Â University of Washington
- Economics of Money and Banking:Â Columbia University
- Understanding Research Methods:Â University of London
- Introduction to Marketing:Â University of Pennsylvania
- Preparing for Your Call Center Customer Service Role:Â CVS Health