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Results for "inbound calls"
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
Skills you'll gain: Predictive Modeling, Predictive Analytics, Data Ethics, Machine Learning, MLOps (Machine Learning Operations), Applied Machine Learning, Data-Driven Decision-Making, Statistical Modeling, Performance Measurement, Supervised Learning, Machine Learning Software, Business Ethics, Decision Tree Learning, Leadership and Management, Artificial Intelligence, Business Analytics, Machine Learning Algorithms, Data Processing, Business Leadership, Feature Engineering
Johns Hopkins University
Skills you'll gain: Health Care, Primary Care, Trauma Care, Preventative Care, Patient Safety, Mental and Behavioral Health Specialties, Crisis Intervention, Infectious Diseases, Health Assessment, Health Care Procedure and Regulation, Direct Patient Care, Behavioral Health, Clinical Experience, Diversity Awareness, Social Justice, Criminal Investigation and Forensics, Community and Social Work, Advocacy
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Google Cloud
Skills you'll gain: Software Design, User Flows, Conceptual Design, Interactive Design, User Experience, Artificial Intelligence, Natural Language Processing
Coursera Project Network
Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Google Cloud
Skills you'll gain: Google Workspace, Google Cloud Platform, Gmail, Cloud Applications, Event Monitoring
Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Management, Strategic Sourcing, Forecasting, Demand Planning, Supply Chain Planning, Procurement, Supplier Relationship Management, Supplier Management, Inventory Management System, Process Improvement, Working Capital, Cash Management, Payment Processing
- Status: Free
DeepLearning.AI
Skills you'll gain: ChatGPT, OpenAI, Generative AI, Natural Language Processing, Application Development, Application Frameworks, Data Import/Export
HubSpot Academy
Skills you'll gain: Sales Presentations, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Persona Development, Data Visualization, Sales Training, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Customer Success Management
Coursera Project Network
Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, Software Testing, Network Performance Management, Web Applications, Restful API
- Status: Free
Coursera Instructor Network
Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Strategic Communication, Presentations, Interpersonal Communications, Business Communication, Target Audience, Employee Engagement, Business Writing, Leadership, Business Leadership
In summary, here are 10 of our most popular inbound calls courses
- Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP): Amazon Web Services
- Machine Learning Rock Star – the End-to-End Practice: SAS
- Confronting Gender Based Violence: Global Lessons for Healthcare Workers: Johns Hopkins University
- Preparing for Your Call Center Customer Service Role: CVS Health
- Dialogflow CX: Bot Building Basics: Google Cloud
- Business Operations Support in Google Sheets: Coursera Project Network
- Google Chat bot - Apps Script: Google Cloud
- Sourcing Excellence: Rutgers the State University of New Jersey
- Functions, Tools and Agents with LangChain: DeepLearning.AI
- مندوب مبيعات HubSpot: HubSpot Academy