What is hospitality management?

Hospitality management is the job industry of overseeing hotels, resorts, restaurants, casinos, and other similar places that are a part of the tourism industry. Those who work in this industry make sure these places are running smoothly and appear welcoming to guests at all times, all while making a profit. For example, if you're the hospitality manager at a hotel, you may be in charge of all of the other departments—like the front desk, housekeeping, the spa, bars or restaurants, maintenance, and the concierge—and making sure they all work efficiently and seamlessly to make a guest's stay as pleasant as possible.

How can online courses help me learn hospitality management?

Taking courses online can help you find a career in the hospitality management industry by exposing you to the business skills you need to work in hotel management, for instance. A food and beverage management course is ideal for anyone who wants to get into restaurant management or open their own eatery. Ultimately, most hospitality management courses and degrees can provide you with an education in business with a concentration in hospitality.

What kind of people are best suited for roles in hospitality management?

Anyone who wants to work in hospitality management should be a people person. You'll spend your days overseeing employees, greeting guests, and answering questions and complaints—and you'll need to do it all with a smile. You must work well under pressure and be willing to work hard and put in extra hours since hotels and resorts are open 24/7, and you must be a good decision-maker. When a guest or staff member comes to you with an urgent problem, there is little time to think over your answer. You'll also need to be a good communicator so you can delegate tasks to staff members and greet guests from all over the world. However, you'll need to have a mind for business, sales, and marketing at the same time, so you can keep the hotel or resort thriving.

What jobs can I get in hospitality management?

Hotel and resort managers—also called lodging managers—are probably the first careers that come to mind when you think of hospitality management, but there are several other options in the tourism and hospitality industry. You might become an event organizer for private companies, public agencies, and nonprofit organizations. You can work as a travel agent, either for a company or by starting your own agency. You can also work as a travel attendant on cruise ships or for airlines. If you like to travel yourself, you may want to become an entertainment manager for a band or artist. You may prefer the food industry—studying hospitality management can help you manage a restaurant. Many people who study hospitality management go on to become entrepreneurs themselves, opening their own hotels, resorts, and restaurants.

What are the benefits of taking an online Hospitality Management course?

Online Hospitality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Hospitality Management skills. Choose from a wide range of Hospitality Management courses offered by top universities and industry leaders tailored to various skill levels.

What Hospitality Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Hospitality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Hospitality Management Courses - Learn Hospitality Management Online

Explore the Hospitality Management Course Catalog

HEC Paris
Leading Innovation With Creativity University Certificate
Skills you'll gain: Design Thinking, Active Listening, Innovation, Creativity, Organizational Structure, Business Modeling, Talent Management, Creative Thinking, Self-Awareness, Consumer Behaviour, Leadership Development, Creative Problem-Solving, Organizational Effectiveness, Entrepreneurship, Technology Strategies, Business Strategy, Leadership, Strategic Thinking, Strategic Decision-Making, Human Centered Design
University Certificate · 6 - 12 Months
Pontificia Universidad Católica de Chile
Certificado en Finanzas Corporativas
Skills you'll gain: Financial Statement Analysis, Financial Statements, Capital Markets, Accrual Accounting, Financial Analysis, Income Statement, Derivatives, Digital Transformation, Risk Management, Business Valuation, Balance Sheet, Financial Data, Financial Reporting, Investments, Corporate Strategy, Value Propositions, Securities (Finance), Investment Management, Corporate Finance, Technology Strategies
Credit offered
Mastertrack · 6 - 12 Months
University of Illinois at Urbana-Champaign
Graduate Certificate in Accounting Data Analytics
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Accounting Foundations Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
Universidad de los Andes
Maestría en Inteligencia Artificial
Skills you'll gain: Supervised Learning, Unsupervised Learning, Anomaly Detection, Computer Vision, Reinforcement Learning, Cloud-Native Computing, Natural Language Processing, Containerization, Deep Learning, Dimensionality Reduction, Artificial Intelligence, Machine Learning, CI/CD, Probability & Statistics, Data Ethics, Embedded Systems, Application Deployment, Game Theory, Epidemiology, Automation
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Managerial Economics & Business Analysis Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Business Analytics Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Graduate Certificate in Digital Marketing
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
Pontificia Universidad Católica de Chile
Magíster en Ciencia de Datos
Skills you'll gain: Revenue Management, Data Ethics, Customer Analysis, Descriptive Analytics, FinTech, Database Design, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Statistical Reporting, Unsupervised Learning, Digital Transformation, Deep Learning, Risk Analysis, Bayesian Statistics, Exploratory Data Analysis, Cloud Security, Network Model, Web Scraping
Earn a degree
Degree · 1 - 4 Years
Indian Statistical Institute
Postgraduate Diploma in Applied Statistics
Skills you'll gain: Sampling (Statistics), Time Series Analysis and Forecasting, Sample Size Determination, Statistical Inference, Statistical Machine Learning, Statistical Analysis, Spatial Data Analysis, Statistical Hypothesis Testing, Probability, Database Management Systems, Bayesian Statistics, Economics, Data Compilation, Dimensionality Reduction, Lifelong Learning, Regression Analysis, Statistical Software, Image Analysis, Data Collection, International Finance
Postgraduate Diploma · 6 - 12 Months
University of Michigan
Master of Applied Data Science
Skills you'll gain: Data Ethics, Data Storytelling, Database Design, Reinforcement Learning, Supervised Learning, Experimentation, PySpark, Interactive Data Visualization, Generative AI, Pandas (Python Package), Network Analysis, Deep Learning, Cloud Services, Database Management, Natural Language Processing, JSON, Data Mining, Applied Machine Learning, Qualitative Research, Statistical Visualization
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Global Challenges in Business Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months