Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication

Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Program Implementation, Personalized Service, Service Management, Service Improvement, User Experience, User Feedback, Design Thinking, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Management

Skills you'll gain: People Management, Entrepreneurship, Accounting, Financial Management, Business Management, Team Building, Team Management, Value Propositions, Marketing, Business, Customer Analysis, Sales Management, Innovation, Financial Statements, Recruitment Strategies

Skills you'll gain: Aesthetics, Culture, Liberal Arts, Cultural Responsiveness, Social Studies, Anthropology, Mathematics Education, Creativity

Skills you'll gain: Aesthetics, Liberal Arts, Timelines, Culture, Trend Analysis, Cultural Diversity, Socioeconomics

Skills you'll gain: IT Infrastructure, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, TCP/IP, Security Awareness, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation

Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience

Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Expressions (DAX), Business Analysis, Data Validation, Business Analytics, Data Import/Export, Process Optimization, Business Modeling, Data Integration, Automation

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Data Visualization, Data Import/Export, Data Entry, Productivity Software, Operational Efficiency, Data Management

Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Behavior Management, Decision Making, Time Management

Skills you'll gain: User Experience, Project Design, Process Mapping, Experience Design, Product Development, Data Mapping, Data Visualization

Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design, Human Factors, Persona (User Experience)