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Results for "inbound calls"
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Microsoft Outlook, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, HubSpot CRM, Business Process Automation, Email Marketing, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Timelines, Productivity Software
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Google Cloud
Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
The Hong Kong University of Science and Technology
Skills you'll gain: Interviewing Skills, Business Communication, Business Ethics, Data Visualization, Presentations, Target Audience, Report Writing, Business Writing, Business Analysis, Analysis, Communication Strategies, Communication, Verbal Communication Skills, Intercultural Competence, Public Speaking, Cultural Diversity, Strategic Communication, Grammar, Persuasive Communication, Media and Communications
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, Active Listening, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Taking Meeting Minutes, Grammar, Language Learning, Writing, Scheduling
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
- Status: Free
Yale University
Skills you'll gain: Social Studies, Cultural Diversity, International Relations, Social Sciences, Liberal Arts, Sociology, Storytelling, Higher Education, Political Sciences
In summary, here are 10 of our most popular inbound calls courses
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Generative AI for Customer Support:Â IBM
- CVS Health Call Center Customer Service:Â CVS Health
- Gemini for Google Workspace:Â Google Cloud
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Customer Service Fundamentals:Â Knowledge Accelerators
- Networking in Google Cloud: Fundamentals:Â Google Cloud
- Think Outside the Inbox: Email Marketing:Â Google
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile