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Results for "understand how to balance company profitability and customer wellbeing"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Duke University
Skills you'll gain: Persuasive Communication, Research, Interpersonal Communications, Interactive Learning
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Jupyter, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Artificial Intelligence, Python Programming
Skills you'll gain: Artificial Intelligence, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Emerging Technologies, Natural Language Processing
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Stress Management, Self-Awareness, Adaptability
- Status: Free
McMaster University
Skills you'll gain: Lifelong Learning, Willingness To Learn, Learning Strategies, Growth Mindedness, Quick Learning, Mentorship, Adaptability, Professional Development, Personal Development, Open Mindset, Resilience, Stress Management, Overcoming Obstacles, Blended Learning, Curiosity, Time Management, Relationship Building, Persistence
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Pennsylvania
Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Finance, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Accounting, Cash Flows, Income Statement, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Tax Planning, Equities, Financial Planning, Corporate Finance
- Status: Free
Arizona State University
Skills you'll gain: Learning Strategies, Lifelong Learning, Human Learning, Willingness To Learn, Mental Concentration, Student Engagement, Creative Thinking, Time Management, Stress Management, Problem Solving, Self-Discipline, Personal Development
In summary, here are 10 of our most popular understand how to balance company profitability and customer wellbeing courses
- CVS Health Call Center Customer Service: CVS Health
- Customer Analytics: University of Pennsylvania
- Think Again I: How to Understand Arguments: Duke University
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Machine Learning: DeepLearning.AI
- Introduction to Artificial Intelligence (AI): IBM
- Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
- Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential: McMaster University
- Improving Customer Retention: Coursera Instructor Network