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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,414 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

CO

Apr 27, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. T​he tutors talked so convincingly and clearly. I will take more courses

OA

Jul 8, 2024

I’m glad I took a bold step in studying. Studying here has taught me discipline, safety, confidence, measures and more. I will say my lecturers are the best, I’m so grateful for this opportunity.

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376 - 386 of 386 Reviews for Leading Healthcare Quality and Safety

By Suresh D

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Apr 29, 2020

Excellent

By Shiloh S

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Jan 13, 2023

I enjoyed learning how healthcare has created best practices from other industries such as airlines and manufacturing. The delivery of the course materials could be improved. More visuals and examples rather than reading from a teleprompter would make this course more enjoyable.

By Sabina D

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May 3, 2020

Effective for a larger overview. It would have been helpful to learn more by health care setting types (ex. ambulatory/outpatient).

By Sandra D W

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Mar 21, 2022

the video were helpful and it catered to different learning styles. A lot of the reading materials didn't work, sadly.

By Pamela L

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Dec 12, 2020

It is a pretty good course, however, the quizzes are a bit confused, the information on the questions are not clear.

By Yakir B

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Dec 1, 2020

I found the course a bit abstract. More examples and practical applications might be usefull.

By Hanna P

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Nov 8, 2024

This course is from 2011 and many links were unavailable and the overall content was old.

By Anas W H A

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Aug 21, 2024

it's good but it lacks examples which limit delivering the knowledge

By Peter C

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Jun 24, 2021

good

By Jaswinder S

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Feb 12, 2025

I have finished the course and now I am not able to purchase the certificate. I sent the email to some of their email address but nobody is helping to guide me to purchase the certificate. it is hectic when u done the study and fail to get the certificate.

By home-based c

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Nov 25, 2020

I need to learn nursing care

Because this course was amazing for me in my career and at my work.