Google
Marketing digital e e-commerce do Google Professional Certificate
Google

Marketing digital e e-commerce do Google Professional Certificate

Desenvolva sua carreira em marketing digital. Neste programa, você aprenderá as habilidades preparatórias para começar a trabalhar em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Google Career Certificates

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Earn a career credential that demonstrates your expertise
4.9

(267 reviews)

Beginner level

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4 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(267 reviews)

Beginner level

Recommended experience

4 months
at 10 hours a week
Flexible schedule
Learn at your own pace

Prepare for a career in Business

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
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Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

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Earn a career certificate

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Professional Certificate - 7 course series

Fundamentos do marketing digital e do e-commerce

Course 117 hours4.9 (233 ratings)

What you'll learn

  • Definir as áreas de atuação do marketing digital e do e-commerce

  • Descrever as responsabilidades de um profissional iniciante de marketing digital e de um especialista em e-commerce

  • Explicar o conceito de funil de marketing

  • Entender os elementos e objetivos de uma estratégia de marketing digital e e-commerce

Skills you'll gain

Category: Digital Marketing
Category: Email Marketing
Category: Data Management
Category: Key Performance Indicators (KPIs)
Category: Direct Marketing
Category: Redação de e-mail
Category: Stakeholder Communications
Category: Personally Identifiable Information
Category: Analysis
Category: Content Creation
Category: Marketing Automation
Category: Campaign Management
Category: Gestão de contatos
Category: Newsletters
Category: Marketing Effectiveness
Category: Segmentação de lista de e-mail
Category: Copywriting
Category: Marketing Analytics
Category: Marketing Strategy and Techniques
Category: Estratégia de e-mail marketing
Category: Advertising Campaigns
Category: Análise de e-mail marketing
Category: HubSpot CRM
Category: Performance Analysis
Category: Customer Data Management

Atrair e engajar clientes com marketing digital

Course 221 hours4.9 (51 ratings)

What you'll learn

  • Conhecer estratégias para desenvolver a reconhecimento da marca entre clientes em potencial

  • Explicar o propósito da SEO (otimização para mecanismos de busca) e seu termos essenciais

  • Otimizar o conteúdo do site para SEO

  • Entender o marketing para mecanismos de busca (SEM) e como ele beneficia as empresas

Skills you'll gain

Category: Digital Marketing
Category: Email Marketing
Category: Marketing Strategies
Category: Key Performance Indicators (KPIs)
Category: Branding
Category: Data Storytelling
Category: Customer Engagement
Category: Advertising
Category: Marketing Channel
Category: Campaign Management
Category: Análise de marketing
Category: Alcance do cliente
Category: Marketing
Category: Fidelidade do cliente
Category: Search Engine Optimization
Category: Customer Analysis
Category: Marketing Analytics
Category: Search Engine Marketing
Category: Social Media Marketing
Category: E-Commerce
Category: Content Marketing

What you'll learn

  • Definir o marketing de mídia social e descrever seu propósito

  • Identificar os principais pilares do marketing nas mídias sociais: estratégia, planejamento e publicação, escuta e engajamento, análise e publicidade

  • Definir os objetivos de uma campanha de mídia social

  • Redigir, projetar e reutilizar conteúdo envolvente para mídias sociais

Skills you'll gain

Category: Digital Marketing
Category: Gestão de Relacionamento com o Cliente (CRM)
Category: Email Marketing
Category: Preparação para o trabalho
Category: Interviewing Skills
Category: Professional Networking
Category: Data Analysis
Category: Business Metrics
Category: Construção da fidelidade do cliente
Category: Customer Service
Category: Preparação do portfólio
Category: Customer Engagement
Category: LinkedIn
Category: Customer Retention
Category: Customer Relationship Management
Category: Performance Metric
Category: Brand Loyalty
Category: Marketing
Category: Web Analytics
Category: Otimização de loja de e-commerce
Category: Marketing Analytics
Category: Google Analytics
Category: E-Commerce
Category: Loyalty Programs
Category: Performance Analysis

Pense fora da caixa (de entrada): e-mail marketing

Course 425 hours4.8 (20 ratings)

What you'll learn

  • Entender como o e-mail marketing faz parte de uma estratégia de marketing digital

  • Escrever um copy de e-mail, linhas de assunto e prévia do texto eficazes

  • Testar, executar e otimizar uma campanha de e-mail marketing

  • Medir e analisar os resultados da campanha de e-mail

Skills you'll gain

Category: Digital Marketing
Category: Planejamento e estratégias de mídia
Category: Gestão de planilhas
Category: Data Analysis
Category: Key Performance Indicators (KPIs)
Category: Pivot Tables And Charts
Category: Google Sheets
Category: Stakeholder Communications
Category: Performance Measurement
Category: Análise de marketing
Category: Web Analytics
Category: Marketing Analytics
Category: Return On Investment
Category: A/B Testing
Category: Media Planning
Category: Google Analytics
Category: KPIs de marketing digital
Category: Advertising Campaigns
Category: Criar apresentações para as partes interessadas
Category: Budget Management
Category: Data Visualization Software

What you'll learn

  • Definir o planejamento e estratégias de mídia

  • Descrever o que define uma campanha de marketing bem-sucedida

  • Avaliar as métricas em relação às metas de desempenho e fazer ajustes em um orçamento ou estratégia de marketing

  • Criar apresentações e relatórios para atualizar partes interessadas sobre o progresso ou sucesso de uma campanha de marketing e insights importantes

Skills you'll gain

Category: Digital Marketing
Category: Web Analytics and SEO
Category: Marketing Strategies
Category: Customer Engagement
Category: Google
Category: Advertising
Category: Target Audience
Category: Marketing para mecanismos de busca
Category: Marketing Channel
Category: Estrutura do site
Category: Marketing
Category: Search Engine Optimization
Category: Conscientização do cliente
Category: Web Content
Category: Otimização para mecanismos de busca
Category: Search Engine Marketing

Faça a venda: crie, lance e gerencie lojas de e-commerce

Course 622 hours4.9 (15 ratings)

What you'll learn

  • Compreender as estratégias e práticas essenciais de e-commerce

  • Explicar o que são lojas e plataformas de e-commerce e como elas funcionam

  • Criar uma experiência envolvente do cliente on-line usando as práticas recomendadas

  • Configurar uma loja de teste de e-commerce usando a Shopify

Skills you'll gain

Category: Digital Marketing
Category: Escuta social
Category: Branding de mídias sociais
Category: Customer Engagement
Category: Advertising
Category: Instagram
Category: Target Audience
Category: Content Creation
Category: Social Media Strategy
Category: Envolvimento do cliente
Category: Lances de mídias sociais
Category: Marketing Analytics
Category: Análise de mídias sociais
Category: Social Media Marketing
Category: Social Media Management
Category: Social Media
Category: Brand Awareness

What you'll learn

  • Identificar estratégias comuns para construir a fidelidade do cliente no e-commerce

  • Gerenciar com sucesso o relacionamento com o cliente e medir a satisfação

  • Encontrar, candidatar-se e preparar-se para entrevistas e empregos

  • Criar um portfólio e/ou currículo para apresentar aos empregadores

Skills you'll gain

Category: Digital Marketing
Category: Plataformas de e-commerce
Category: Software As A Service
Category: Marketing Strategies
Category: Customer Engagement
Category: Process Optimization
Category: Order Fulfillment
Category: Advertising
Category: Market Research
Category: Target Audience
Category: Sales
Category: Estrutura do site
Category: Market Trend
Category: Sazonalidade
Category: Estratégia de e-commerce
Category: Web Analytics
Category: Atendimento e entrega
Category: E-Commerce

Instructor

Google Career Certificates

Top Instructor

Google
326 Courses12,244,606 learners

Offered by

Google

Why people choose Coursera for their career

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"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.